Healthcare Software Application Analyst

New Orleans, LA, USA

About the Role

We are seeking a Healthcare Application Analyst to help in designing, implementing, troubleshooting and quality-assuring our software. The responsibilities include developing comprehensive documentation, staying up to date on regulatory requirements, understanding customer workflows, and ensuring the overall quality of both the user interface and the back-end of our product suite. This role involves training on a data submission platform, where you will play a key role in guiding customers through support calls. Your responsibilities will extend to leveraging project management skills and utilizing ticketing systems effectively. We are looking for someone with a strong eagerness to learn in a dynamic environment. The ideal candidate possesses a healthcare background, excels as a team player, and has exceptional interpersonal, organizational, written, and verbal communication skills.

Requirements

• Experience as healthcare software superuser, application analyst, QA, or project manager.
• An understanding of relational database technology and ability to develop SQL queries is highly desirable.
• Experience with using ticket systems is helpful.
• Knowledge of Clinical Quality Measures, HL7 or FHIR required.
• You have a strong capacity for logical thinking, with the ability to dig deep into issues and find the root cause for software issues.
• You are able to work independently in a fast-paced environment, where frequent releases are the norm and additional production updates are always a possibility

About the Company

Dynamic Health IT is a well-established technology company specializing in healthcare solutions. Headquartered in New Orleans, our team has been on the leading edge of both interoperability and quality measures through involvement in FHIR and CDA standards. We are dedicated to transforming the healthcare industry by providing innovative software solutions that streamline workflows, improve patient outcomes, and enhance the overall healthcare experience. Be part of a dynamic team and join us on our mission to transform healthcare through technology.

Culture & Benefits

• Work Remotely – Enjoy the flexibility of working from anywhere. Preference is given to Louisiana residents.
• Competitive Compensation – Salaries are based on your experience and expertise.
• Flexible Hours – Promote a healthy work-life balance.
• Comprehensive Benefits – Includes health, dental, and vision insurance, 401(k) with matching, and paid time off.
• Supportive Environment – Join a casual, friendly team with a relaxed, collaborative atmosphere.